- CUSTOMER STATES THE VEHICLE WILL PULL ONE WAY WHEN LETTING GO OF THE WHEEL. CUSTOMER IS NOT SURE WHAT WAY THE PULL IS. TEST DRIVER TO CONFIRM THE PULL.
- Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel
- CUSTOMER STATES THE VEHICLE MIGHT NEED A TRANSMISSION SERVICE. A TRANSMISSION SERVICE WAS RECOMMEND FROM VALVOLINE ON HER LAST OIL CHANGE. CHECK AND ADVISE IF ONE IS NEEDED BASED ON THE CONDITION OF THE FLUID.
DIANA P. gave our service a 5 star review on 5/2/2023