2013 Volkswagen Jetta
Mileage
144,815
Service Date
5/3/2023
Services Performed
- TRIED TO START VEHICLE VEHICLES LOCK IGNITION WAS STUCK SCAN VEHICLE FOR ANY TROUBLE CODES THAT COULD CAUSE LOCK IGNITION TO BE IN A LOCKED POSITION VEHICLE HAD NO CODE STORED REMOVED PART OF DASH ABOVE STEERING WHEEL TO GET TO LOCK CYLINDER PULLED BACK OF LOCK CYLINDER OFF OF IGNITION MODULE AND TRIED TO TURN LOCK LOCK WAS PHYSICALLY STUCK IN THE OFF POSITION AND HAS INTERNALLY FAILED RECOMMEND REPLACEMENT OF LOCK CYLINDER AND RETEST LOCK CYLINDER HAS TAMPER RESISTANT BREAK OFF BOLTS AND WILL NEED TO BE REPROGRAMMED TO ECM
- WAS ABLE TO TAKE APART OLD LOCK CYLINDER TO PULL KEY CYLINDER OUT IN HAND WOULD ROTATE PROPERLY INSTALLED LOCK INTO NEW HOUSING KEY WOULD GET JAMMED AND NOT ALLOW LOCK TO ROTATE PROPERLY DUE TO THE DAMAGE THE OLD HOUSING CAUSED TO THE IGNITION KEY KEY HAS DAMAGE RECOMEND REPLACEMENT OF BOTH LOCK CYLINDER AND HOUSING INSTALLED NEW LOCK HOUSING WITH NEW CYLINDER KEY NOW TURNS PROPERLY CAN START CAR PROGRAMS NEW KEY REMOVING OLD KEY FROM VEHICLE KEY FOB STILL WORKS TO UNLOCK AND LOCK DOORS BUT WILL NOT START VEHICLE CLEARED ALL CODES FROM SYSTEM DUE TO DISCONNECTING IMMOBILIZER VEHICLES KEY IS WORKING PROPERLY
- (Combination) – IGNITION LOCK CYLINDER – Recode
JAMEL G. gave our service a 5 star review on 5/3/2023
