CRM Mitchell1, Author at Savi Ranch Automotive

2013 Lexus RX 350
Mileage
76,490
Service Date
4/18/2022
Services Performed
NO CHARGER UNDER WARRANTY
-HAD CUSTOMER DUPLICATE CONCERN WITH TECHNICIAN. -NOISE INITIALLY HEARD FROM THE PASSENGER REAR CORNER
-DISASSEMBLED THE REAR BRAKES FOR INSPECTION. -FOUND THAT THE PAINT ON THE INSIDE OF THE PARKING BRAKE DRUM SECTION OF THE REPLACEMENT ROTORS WAS WORN OFF AND BUILT UP ON THE PARKING BRAKE SHOE. -CLEANED THE PARKING BRAKE SHOES AND MACHINED THE REMAINING PAINT OFF THE DRUM SECTION. -ALSO ADDED A STOP SQUEEL COMPOUND TO THE REAR BRAKE PADS, REASSEMBLED, AND TEST DROVE THE VEHICLE. -THE NOISE WAS QUIETER BUT THERE WAS NOW NOISE FROM THE DRIVER FRONT CORNER THAT WAS NOTICED. -REMOVED THE DRIVER FRONT BRAKE PADS FOR INSPECTION. -THERE IS CRACKING FOUND ON THE BRAKE PAD. *FRONT AND REAR BRAKE PADS AND ROTORS WERE REPLACED ON 7/24/20 AT 66,429. **RECOMMEND REPLACEMENT OF THE FRONT BRAKE PADS UNDER WARRANTY AND RETEST FOR NOISE.
Replace front brake pad linings and machine front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.
CHECK AND ADJUST TIRE PRESSURE TO RECOMMENDED SPECIFICATIONS ON DOOR JAM
RICK A. gave our service a 5 star review on 4/18/2022
2008 Honda Civic
Mileage
294,669
Service Date
4/15/2022
Services Performed
-CHECKE ENGINE LIGHT ON UPON ARRIVAL -VEHICLE SEEMINGLY RAN NORMAL PULLING INTO THE SHOP. -SCANNED FOR CODES P0302 CYLINDER 2 MISFIRE DETECTED P0301 CYLINDER 1 MISFIRE DETECTED P0300 RANDOM MISFIRE -CLEARED CODES AND TEST DROVE THE VEHICLE WHILE MONITORING MISFIRE DATA -WAS ABLE TO DUPLICATE THE CUSTOMER CONCERN AND THE MISFIRE SEEMED TO BE SOLELY ON CYLINDER 2 -SCANNED FOR CODES AGAIN AFTER LIMPING THE VEHICLE BACK TO THE SHOP. – THE P0302 CYLINDER 2 MISFIRE CODE WAS THE ONLY ONE TO RETURN. -SWAPPED THE CYLINDER 2 IGNITION COIL TO CYLINDER 3 AND SWAPPED THE CYLINDER 2 SPARK PLUG TO CYLINDER 4 AND CLEARED CODES TO SEEM IF THE MISFIRE FOLLOWED THE PLUG OR COIL TO ANOTHER CYLINDER. -TEST DROVE THE VEHICLE AN ADDITIONAL 20 MILES WHILE MONITORING THE MISFIRE DATA AND WAS NOT ABLE TO DUPLICATE ANY ISSUES AT ALL. NO-NO CODES RETURNED AND THERE WERE NO MISFIRES SEEN ON THE DRIVE. *HAVE TO LET THE VEHICLE SIT OVER NIGHT AND COMPLETELY COOL OFF SO THAT IT CAN BE TEST DRIVEN AGAIN THROUGH THE ENTIRE TEMPERATURE RANGE TO SEE IF THE MISFIRE CAN BE DUPLICATED AGAIN. **TEST DROVE THE VEHICLE ANOTHER 12 MILES IN MULTIPLE DIFFERENT DRIVING CONDITIONS WHILE MONITORING THE MISFIRE DATA, AND WAS STILL NOT ABLE TO GET THE VEHICLE TO MISFIRE.
MARCOS V. gave our service a 5 star review on 4/15/2022
2012 Lexus GX 460
Mileage
107,107
Service Date
3/30/2022
Services Performed
-WAS ABLE TO GET VEHICLE STARTED FOR A FEW SECONDS AND THEN IT DIED AGAIN. -TRIED STARTING VEHICLE AGAIN AND IT WOULD NOT START. -SCANNED FOR CODES P1604 STARTABILITY FAULT -CHECKED FOR SPARK (PRESENT) -CHECKED FOR INJECTOR PULSE (PRESENT) -CHECKED FUEL PRESSURE. THERE IS NO PRESSURE SHOWING ON THE GAUGE. -CHECKED FUEL PUMP FUSE (OK) -CHECKED FUEL PUMP RELAY (OK) -COMMANDED THE FUEL PUMP ON WITH THE SCANNER AND THERE IS STILL NO PRESSURE. -DISCONNECTED THE FUEL FEED LINE AND THE FUEL RETURN LINE. -THE FEED LINE HAD FUEL IN IT 9 BUT THE RETURN DIDN'T. -WITH THE FUEL FEED LINE DISCONNECTED, COMMANDED THE FUEL PUMP ON TO SEE IF THERE WAS FUEL FROM THE PUMP. THERE WAS A VERY SMALL AMOUNT OF FUEL PUMPING OUT OF THE LINE BUT IT WAS WITH NO PRESSURE AT ALL. -THE FUEL GAUGE IS READING ABOVE EMPTY. *DUE TO THE FUEL PUMP NOT PUMPING ENOUGH FUEL, RECOMMEND REPLACEMENT OF THE FUEL PUMP ASSEMBLY AND RETEST.
GENERAL VEHICLE INSPECTION
SAVI RANCH AUTOMOTIVE OIL CHANGE SPECIAL
LUBRICATE AND CHECK CHASSIS. CHANGE OIL AND OIL FILTER. CHECK ENGINE AIR FILTER, BREATHER FILTER, AND CABIN AIR FILTER. CHECK ALL FLUID LEVELS AND TOP OFF AS NECESSARY. PERFORM BASIC SAFETY INSPECTION
HAZARDOUS DISPOSAL
CHECK AND ADJUST TIRE PRESSURE TO RECOMMENDED SPECIFICATIONS ON DOOR JAM
REMOVE AND REPLACE CABIN AIR FILTER
FUEL PUMP – Remove & Replace – [Includes: R&I Fuel Tank.]
GREG B. gave our service a 5 star review on 3/31/2022
2014 Toyota Prius
Mileage
40,344
Service Date
3/23/2022
Services Performed
SAVI RANCH AUTOMOTIVE OIL CHANGE SPECIAL
LUBRICATE AND CHECK CHASSIS. CHANGE OIL AND OIL FILTER. CHECK ENGINE AIR FILTER, BREATHER FILTER, AND CABIN AIR FILTER. CHECK ALL FLUID LEVELS AND TOP OFF AS NECESSARY. PERFORM BASIC SAFETY INSPECTION
HAZARDOUS DISPOSAL
CHECK AND ADJUST TIRE PRESSURE TO RECOMMENDED SPECIFICATIONS ON DOOR JAM
REAR WINDSHIELD WIPER BLADE INSTALLATION (COMPLIMENTARY)
TIRE ROTATION
BARB G. gave our service a 5 star review on 3/24/2022
2015 Toyota Sienna
Mileage
82,579
Service Date
2/28/2022
Services Performed
CHECK AND ADVISE AT START UP ITS HARD TO START HAS TO GIVE IT GAS AT TIMES/ MOST OF THE TIME THIS HAPPENS WHEN THE VAN IS COLD
TEST DROVE VEHICLE 2 MILES AND WHEN APPLYING BRAKES STEERING WHEEL AND BRAKE PEDAL SHAKE – (COMPLETE FLUID EXCHANGE) BRAKE FLUID HAS A 2% MOISTURE CONTENT AND 100+ PPM CORROSION LEVEL – 3.5mm LEFT ON FRONT BRAKE PADS – FRONT ROTORS : (MAX ALLOWED WARPAGE IS 0.002) DISCARD AT 0.984 , MEASURED 1.084 WITH 0.005 WARPAGE ON PASSENGER FRONT, 0.003 ON DRIVER SIDE – 5mm LEFT ON REAR BRAKE PADS (CALIPER PINS SEEM TO BE STICKING CAUSIMG THE OUTER PAD TO WEAR MORE THAN THE INNER PADS) – REAR ROTORS : (MAX ALLOWED WARPAGE IS 0.002) DISCARD AT .334, MEASURED. 380 WITH 0.004 WARPAGE ON BOTH SIDES -RECOMMEND REPLACING BRAKES AND ROTORS ALL AROUND TO ELIMINATE STEERING WHEEL SHAKE AND PULSATIONS FELT IN BRAKE PEDAL WHEN APPLYING BRAKES -RECOMMEND PERFORMING FULL BRAKE FLUID EXCHANGE
SAVI RANCH AUTOMOTIVE OIL CHANGE SPECIAL
LUBRICATE AND CHECK CHASSIS. CHANGE OIL AND OIL FILTER. CHECK ENGINE AIR FILTER, BREATHER FILTER, AND CABIN AIR FILTER. CHECK ALL FLUID LEVELS AND TOP OFF AS NECESSARY. PERFORM BASIC SAFETY INSPECTION
HAZARDOUS DISPOSAL
HAZARDOUS DISPOSAL
CHECK AND ADJUST TIRE PRESSURE TO RECOMMENDED SPECIFICATIONS ON DOOR JAM
Replace front brake pad linings and front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.
Replace rear brake pad linings and front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.
RADIATOR HOSE – Remove & Replace – Both
TIRE ROTATION
MICHAEL L. gave our service a 5 star review on 2/28/2022
2013 Kia Sportage
Mileage
61,717
Service Date
2/25/2022
Services Performed
TEST DROVE VEHICLE AND STEERING WHEEL WOULD BEGIN TO SHAKE WHEN APPLYING BRAKES AT 25MPH WHILE TURNING – STEERING WHEEL AND BRAKE PEDAL BEGAN TO SHAKE WHILE APPLYING BRAKES IN A STRAIGHT LINE AT 60+ MPH – BRAKE FLUID SAMPLE: 2%MOISTURE CONTENT AND 10PPM COPPER CORROSION LEVEL (OK) – FRONT TIRE MEASUREMENTS 8/32 – REAR TIRE MEASUREMENTS: 7/32 – FRONT BRAKE PAD MEASUREMENTS: 4mm LEFT ON FRONT BRAKE PADS (REPLACE SOON) – FRONT ROTORS: MACHINABLE (AT 0.001" OF WARPAGE =MAX ALLOWED) – REAR BRAKE PAD MEASUREMENTS:5mm LEFT ON REAR BRAKE PADS – REAR ROTORS:MACHINABLE (AT 0.001" OF WARPAGE =MAX ALLOWED) RECOMMEND REPLACING FRONT BRAKE PADS SOON (4MM) AND MACHINING ROTORS
Replace front brake pad linings and machine front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Road test vehicle.
TONI D. gave our service a 5 star review on 2/25/2022
2017 Toyota Sienna
Mileage
66,728
Service Date
2/24/2022
Services Performed
-WAS NOT ABLE TO DUPLICATE A CHECK CHARGING SYSTEM WARNING MESSAGE WHEN STARTING THE VEHICLE -THE BATTERY AND ALTERNATOR TESTED GOOD. *THE ONLY TIME THE CHECK CHARGING SYSTEM MESSAGE COMES ON IS WHEN THE IGNITION IS TURNED ON BUT THE CAR IS NOT STARTED. IT IS COMPLETELY NORMAL FOR THAT MESSAGE TO SHOW IF THE VEHICLE ISN'T RUNNING, DUE TO THE IGNITION BEING IN THE RUN POSITION, BUT THE BATTERY VOLTAGE ISN`T AT NORMAL CHARGING VOLTAGE (BECAUSE THE ENGINE ISN'T RUNNING)
VEHICLE INSPECTION
AUTOMATIC TRANSMISSION FLUID – Drain & Refill – w/Fluid Exchange Equipment – [Includes: Scan Tool and Road Test.]
HAZARDOUS DISPOSAL
TIRE ROTATION
CLEAN AFTERMARKET AIR FILTER -INCLUDES RE-OILING FILTER
ZAC G. gave our service a 5 star review on 2/25/2022
2015 Chevrolet Silverado 1500
Mileage
104,139
Service Date
2/21/2022
Services Performed
CONDENSER – Remove & Replace – V8 w/o Auxiliary Battery – [Includes: R&I Air Cleaner.] – [DOES NOT include Air Conditioning System recover, evacuate and/or recharge.]
REMOVE AND REPLACE BOTH SCHRADER VALVES (SERVICE PORT VALVES)
Service air conditioner. Check condition of all belts and lines. Evacuate and recharge with R-134. Test system performance. *INCLUDES UV DYE PRE-SERVICE: A/C compressor operation : Y Center duct temp 65 DEGREES Ambient air temp 67 DEGREES High side pressure 12 PSI Low side pressure 12 PSI Refrigerant recovered 0.024 LBS Oil recovered 0.5OZ POST-SERVICE: A/C compressor operation : Y Center duct temperature 44 DEGREES Refrigerant charge amount 1.400 LBS Oil charge amount 1.5 OZ High side pressure 152 PSI Low side pressure 28 PSI Ambient air temp 64 DEGREES PLEASE NOTE: RE-INSPECTION OF SYSTEM IS REQUIRED TWO TO FIVE DAYS AFTER COMPLETION OF SERVICE TO DETERMINE ANY POSSIBLE LEAKS
SEAN B. gave our service a 5 star review on 2/25/2022
2015 Cadillac Escalade ESV
Mileage
29,271
Service Date
2/11/2022
Services Performed
SAVI RANCH AUTOMOTIVE OIL CHANGE SPECIAL
LUBRICATE AND CHECK CHASSIS. CHANGE OIL AND OIL FILTER. CHECK ENGINE AIR FILTER, BREATHER FILTER, AND CABIN AIR FILTER. CHECK ALL FLUID LEVELS AND TOP OFF AS NECESSARY. PERFORM BASIC SAFETY INSPECTION
HAZARDOUS DISPOSAL
CHECK AND ADJUST TIRE PRESSURE TO RECOMMENDED SPECIFICATIONS ON DOOR JAM
REMOVE AND REPLACE BATTERY ASSEMBLY
CALIFORNIA BATTERY TAX
KEVEN K. gave our service a 5 star review on 2/25/2022
2011 RAM Pickup
Mileage
146,592
Service Date
2/18/2022
Services Performed
NO DYE SEEN AT THIS TIME OTHER THAN A VERY SMALL RESIDUE BUILT UP AROUND THE DRAIN FOR THE EVAPORATOR CORE -IF A/C STOPS BLOWING COLD AGAIN (THIS IS THE THIRD TIME) IT WILL MOST LIKELY BE THE EVAPORATOR)
MICHAEL R. gave our service a 5 star review on 2/25/2022

CRM Mitchell1

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